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Privacy Policy

Effective Date

1st of April, 2024:

Second Mountain (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (the “Website”) and the services we offer (the “Services”).

1. Information We Collect

We collect the following types of information when you use the Website and Services:

  • Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, phone number, physical address, date of birth, government identification number, and IP address.
  • Usage Data: This includes information about how you use the Website and Services, such as the pages you visit, the features you use, the time and duration of your visit, and your browsing history.
  • Device Information: This includes information about the device you use to access the Website and Services, such as your device type, operating system, browser type, and unique device identifiers.

We may also collect other information that does not identify you personally. This information may be aggregated with other non-personally identifiable information to help us improve the Website and Services.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and operate the Website and Services
  • To create and manage your account
  • To process your transactions
  • To communicate with you about the Website and Services
  • To personalize your experience on the Website and Services
  • To send you marketing and promotional communications (with your consent)
  • To improve the Website and Services
  • To comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information with third parties in the following circumstances:

  • To comply with legal and regulatory requirements
  • To respond to a court order, subpoena, or other legal process
  • To investigate potential fraud or other wrongdoing
  • To protect the rights and safety of us, our users, or others

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Choices

You have the following choices regarding your information:

  • You can access and update your information in your account settings.
  • You can unsubscribe from marketing and promotional communications by clicking the unsubscribe link in the emails we send you.
  • You can request that we delete your information by contacting us.

6. Children’s Privacy

The Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

7. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

8. International Transfer

Your information may be transferred to, stored, and processed in countries other than yours. These countries may have different data protection laws than your own country.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@secondmountainhq.com

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